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Support

Starting in 2020 support and program updates are tied to our new Creator 5 processing program.

With the purchase of Creator 5 you automatically get 12 months support and program updates for all your Applied Streetview programs.
After the first year we charge a percentage of the purchasing price of all your Applied Streetview programs for continued support and program updates.

Built-in Support Form

All our program now have a built-in support form:

Privacy Keeper Support Form

Please describe your problem.
Feel free to attach additional files e.g. annotated screenshots.
The build-in support form automatically provides additionally log data. This makes it more likely we can help you right away.

Other Support Options

  • HelpDesk
  • Email
  • Phone
  • Skype, WhatsApp
  • Anydesk, Teamviewer

Response time for software support
Same working day.
A working day is a German working day, 9 am to 5 pm.

Need a quick answer right now?
HaveĀ  a look at our FAQ.