FREQUENTLY ASKED QUESTIONS

Here are the questions we hear most frequently from customers about the Original 360 Production System. To help you find what you’re looking for, we’ve divided the questions into separate categories, depending on the stage of streetview recording you are wondering about.

Prepare

How can I define where to record our streetviews?

The Remote Control can load .kml and .kmz files as overlays on the map tab. It is therefore very easy to define multiple recording areas. Simply load the files onto the tablet, then select them on the map tab.

How can I define the roads that must be recorded?

The Remote Control can display transparent MBTiles as an overlay. Load the files onto the tablet, then select them on the map tab.

Record

How long does it take to complete the recording process?

Recording takes the same time it would take you to drive the roads without recording. Simply add 5 extra minutes for rigging up the car and 5 more minutes for taking the camera down when you are done. Learn more about How It Works here.

How many streetviews can I record in a working day?

The majority of our clients will set the Applied Streetview System to take an image every 5 meters (approx 200 images per kilometer). If you work for 8 hours you can record around 64,000 streetview images per day.

How long does the camera battery last?
  • The standard battery included with the Original 360 Camera System will last approximately 2-3 hours.
  • A larger battery is provided with the Car Mounting System, which will extend recording time to 6-8 hours.
  • The battery included with the Backpack System will last around 7 hours.

Note that, as with all batteries, the temperature of the environment can influence the battery life.

Process

When can I start to process the images I record?

You can start to process the images as soon as you finish your recording session. Using the Creator 2.0 software you can stitch your images together and turn them into 360 degree streetviews.

Do I need a special software to process the images?

Yes, but this software is included with the Original 360 Camera System. The software is called Creator 2.0 and it allows you to output streetviews to your preferred format.

Publish

How can I view and share my streetviews?

Streetviews can be shared on the internet or on Android devices using a software player that is included with all the Original 360 Production Systems, built within the Creator 2.0 software.

How are the streetviews hosted?

Once you create the streetviews, you can load them into your corporate hosting platform and share them with your colleagues. We are happy to provide you with support during this process. Learn more about our additional Services here.

Specifications

What are the Technical Specifications of the Camera System?
What is the height of the Camera when attached to the Car Mounting System?

The camera itself is 41 cm tall. With the Magnetic Mount attached, this is raised to 56 cm. With the Tilting Mount, it measures 176 cm. However, the height of the Tilting Mount is adjustable.

General questions

What are the maximum temperatures the camera can operate in?

The camera has been designed with two large heatsinks and an internal fan for optimal heat dissipation.

  • The camera has been operated successfully for days in the Australian outback at well above 43°C (110°F).
  • It has also been used in Canada and Norway well below 0°Celsius (32°F).
What about dust?

The camera has six lens protectors that shield the lenses from dust and scratches. You should check the protection lenses regularly (using either the preview page of the Remote Control or by performing physical checks). If damaged, the lens protectors can be replaced quickly and easily.

Rubber seals are available for the SSD compartment and the cable compartment.

For maintenance, simply dust the camera off after use, before putting it back into its case.

What are the typical data storage requirements per mile in a car setup?

This depends on which of the three recording modes you use:

Distance mode

  • You can record, on average, 320 streetviews / mile (the standard distance for recording is 5 meters; 1 mile = 1,600 meters).
  • One streetview is 2.5 MB. That is 800 MB / mile.
  • A 120 GB SSD will last for 150 miles.
  • The max SSD size is 1 TB. It would last for 1,250 miles when recording every 5 meters.

Manual mode

Assuming 2.5 MB for a streetview, the typical SSD capacity is:

  • 120 GB: 48.000 streetviews
  • 250 GB: 100.000 streetviews
  • 500 GB: 200.000 streetviews
  • 750 GB: 300.000 streetviews
  • 1 TB: 400.000 streetviews
What maintenance programs do you offer?

There is no need for maintenance, except for a good cleaning from time to time. Spare parts like power and data cables, GNSS antenna, hatches for the SD compartment and the cable compartment, as well as replacement lens protectors, are available by contacting us.

Of course, we are available for repairs if needed. Learn more about our Services here.

Do you offer any discounts on multiple units?

Yes, we do provide quantity discounts. Please contact our sales department for details.

Do you offer a discount for universities?

Yes, we do provide a discount for universities. Please contact our sales department for details.

Didn’t find what you were looking for?

Please contact us if we didn’t answer your question on this page.